Terms of Use
Effective date: March 20, 2024
These Terms of Use (the "Terms") govern access to and use of the products, software, and services (collectively, the "Services") provided by SolCrys AI, Inc. ("SolCrys," "we," or "us"). By accessing or using the Services, you agree to these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
1. Accounts & Eligibility
- Users must be at least 18 years old and authorized by a SolCrys customer.
- You are responsible for safeguarding your credentials and promptly notifying SolCrys of unauthorized use.
- Customers remain responsible for activities that occur under their accounts.
2. Acceptable Use
- Do not use the Services to violate any law, infringe intellectual property, or transmit malicious code.
- Do not attempt to disrupt or gain unauthorized access to the Services or related systems.
- Respect usage limits, model policies, and content guardrails communicated by SolCrys.
3. Intellectual Property
- SolCrys and its licensors retain all rights to the Services, including associated software, models, and content.
- Subject to these Terms and applicable subscription agreements, we grant you a limited, non-exclusive, non-transferable license to access and use the Services solely for your internal business purposes.
- You grant SolCrys a limited license to use submitted content solely to provide and improve the Services, troubleshoot, maintain security, and comply with legal obligations.
4. Feedback
If you provide feedback or suggestions, you grant SolCrys a perpetual, worldwide, royalty-free license to use that feedback for any purpose without restriction, provided it does not disclose your confidential information.
5. Confidentiality
Each party agrees to protect confidential information disclosed by the other party using reasonable care and to use such information only for purposes of the business relationship. Additional obligations may be set forth in a separate agreement between SolCrys and your organization.
6. Service Availability
We strive to provide reliable Services but do not guarantee uninterrupted availability. Planned maintenance will be communicated in advance when practicable. We may modify or discontinue features with notice.
7. Disclaimers
The Services are provided "as is" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. SolCrys does not guarantee that the Services will be error-free or that the results will meet your expectations.
8. Limitation of Liability
To the maximum extent permitted by law, SolCrys and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenue, whether incurred directly or indirectly, or loss of data, use, goodwill, or other intangible losses. Our total liability for any claim arising out of or relating to the Services is limited to the amount paid to SolCrys for the Services during the 12 months before the event giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless SolCrys, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of the Services, except to the extent arising from SolCrys' gross negligence or willful misconduct.
10. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Delaware without regard to conflict-of-law principles. The parties will first attempt to resolve disputes through good-faith negotiations. If unresolved, disputes will be submitted to binding arbitration in New Castle County, Delaware, under the rules of the American Arbitration Association, unless a separate agreement specifies otherwise.
11. Termination
We may suspend or terminate your access to the Services if you violate these Terms or applicable agreements. Customers may terminate according to the terms of their subscription agreements. Upon termination, your right to use the Services ends immediately.
12. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice in accordance with our agreements. Continued use of the Services after the effective date constitutes acceptance of the revised Terms.
13. Contact
For questions about these Terms, contact us at support@solcrys.com.